How to reset the password on your instructor account

This will be useful if: 

You are a Driving Instructor User of the Secure Licence booking platform.

You are trying to: 

Log in to your instructor account and you require a 2-step verification code

Overview:

Are you having trouble logging in? Perhaps you have forgotten your password. 

We’ve all been there, now it's time for a reset. In a few simple steps, you can reset your password and get back to business.

How to reset your password

Step 1.

From the Instructor Login page, click the “Forgot password?” link.

Step 2.

Enter the email address and password you used when you created your account.

Step 3.

Click the Reset Password button. An email will be sent to that email address with the steps to reset your password.

Step 4. (optional)

If the email address you entered is not in our system, you will receive an error.

The error may mean that you mistyped your email address or provided a different email address when you registered your account. Please submit a support request for further assistance.