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Learners

Everything you need to know as a learner — from booking your first lesson to managing payments.

Secure Licence Policies

  • Review Policy
  • Learner Terms and Conditions
  • Secure Licence Privacy Policy
  • Payment Policy
  • Learner Referral Program Terms and Conditions
See all 10 articles →

General information

  • How to find an instructor where there is no availability
  • How to contact us
  • How to understand the pricing ranges
  • VORT vs CBT&A Driving Lessons in South Australia
  • How to buy a gift voucher
See all 8 articles →

Manage Your Account

  • How to log in to your learner account
  • How to reset the password on your learner account
  • How to change your notifications
  • How to rate your driving instructor
  • How to change your preferred transmission
See all 7 articles →

Manage Your Payments

  • How to fix a payment error
  • How to get a tax invoice
  • How to lodge a dispute
  • How to add more credit to your wallet
  • Your wallet explained
See all 9 articles →

Manage Your Bookings

  • How to request a late cancellation with your instructor (Less than 24 hrs)
  • How to make a new booking with your instructor
  • How to action a booking proposal
  • How to view your booking history
  • How to handle driving instructor cancellations
See all 11 articles →
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